wok on oriental catering was recently recognised as a STAR Workplace as part of the national HR Coach STAR Workplace Program. Fleur Scott from HR Coach Executive facilitated the survey based process for wok on. On presenting the Certificate and Report results to Chris Edwards, Managing Director of wok on, Ms Scott highlighted the success that the business had achieved. “wok on has a STAR rating that is higher than the national benchmark. The work that wok on has done to recognise their employees as valuableassets to the business and ensure that Chris as the business owner is also satisfied and engaged in the business strategy, has allowed them to achieve a great result.”

Due to increasing demand for their services, wok on decided to undertake the Star Workplace Program as a means of improving attraction and retention of staff and to ensure that, as business owners, they were aware of any areas for improvement. “I am incredibly proud of my business and the fantastic team working with me. The STAR Workplace Program helped to reinforce the many things we are doing well and also highlighted areas for improvement. I now have a clear picture of my priories for the next 12 months. The employee feedback showed that my focus on providing a flexible workplace has paid off with it being a key factor in employee satisfaction. The program also reinforced the need for training and development which is an easy investment to make as it will lead to better business results in the long term. Being recognised as a STAR Workplace now means that I can show my team and my clients that we are committed to creating an amazing business”.

The HR Coach STAR Workplace Program is a national initiative to recognise businesses that have an engaged workforce and empowered team, including the business owner.   The program was developed after years of research by the HR Coach Research Institute into the link between Strategy and Action in small to medium sized businesses. One of the outcomes of this research was the link between Employer and Employee Satisfaction on the businesses ability to achieve its strategic goals. The STAR Workplace Program measures key areas of the business and provides a framework for future planning as well as valuable recognition for the business.